Delivery
LAST UPDATED AUGUST 13, 2026
The logistics chain
From workshop to your dock
01
Consolidation in Fes Finished goods from every workshop arrive at our warehouse, are checked against the photo QC and crated to export grade.
Week 0
02
Export documentation Commercial invoice, packing list, certificate of origin and EUR.1 for EU buyers; fumigation certificates for wood.
Week 0–1
03
Sailing from Casablanca FCL or shared LCL. Europe in ~3 days, US East Coast ~12, Gulf ~10. Insured door-to-door on request.
Week 1–3
04
Arrival & claims window Unpack against the crating photos. Any transit damage is claimed on insurance; workshop defects are remade at our cost.
On arrival
Incoterms
Choose how far we carry it
Three standard terms — most first orders take CIF.
FOB Free on Board, Casablanca Your forwarder takes over at the port. Best if you already move freight from North Africa. CIF Cost, Insurance, Freight We deliver insured to your port. The default for first-time buyers. DAP Delivered at Place Door delivery, customs cleared where feasible. Priced case by case.
Ready to price your project? Send drawings or a rough list — itemised quote within 48 hours.
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MOROCCO
For professionals
Whatever you build, buy or specify — Morocco works for you
Six professions, one partner: workshop-direct pricing, samples before production and your own project manager on the ground in Morocco — negotiating, inspecting and reporting so you never manage a workshop from abroad.
48 h itemised quote
10 days sample box on your desk
0% duty into the EU under EUR.1
1 project manager in Fes
34 containers shipped
01
Interior designers
Client approval in your hands
Spec-grade material library, Pantone & RAL matching — a physical sample box on your desk, not a render on a screen.
Up to 12 swatches picked to your scheme
Line-by-line spec sheet, sizes in inches
Photo approval before anything ships
02
Architects
Drawings in, shop drawings out
Zellige layouts to your dimensions, CAD support and written tolerances — the whole schedule priced as one brief.
Shop drawings returned in 5 working days
Tolerances stated in inches, in writing
Mock-up panel signed off before production
03
Construction companies
Materials that land on schedule
Site-phased deliveries, export crating, fumigation and papers handled — the site never waits on Morocco.
Crates labelled and manifested by zone
10% overage held from the same firing batch
Fumigation, EUR.1 and packing list included
04
Traders & importers
Margin built at the source
Mixed containers across workshops, annual pricing locked per SKU — and 0% duty into the EU under EUR.1.
One container, many workshops, one invoice
Annual price lock per SKU from year two
Loading photos before the doors close
05
Hotels & riads
A whole property, one brief
Fit-outs specified room by room across every craft — one quote, one container, one contact to delivery.
Room-by-room schedule, priced per key
Contract-grade specs and repeat runs held
Phased to your opening date
06
Retailers & e-commerce
Your brand, our workshops
Private-label leather, baskets and décor from 50 units — labels and cartons applied at the bench, retail-ready.
Your label stitched or stamped at the bench
Barcoded cartons, retail-ready packing
Colourways matched to your seasonal palette